#Aircall crm 120m goldman group professional
Now that hybrid, on-site or remote teams are likely here to stay, we’ll continue to work to achieve our vision, and empower every professional to have richer conversations.
We also witnessed an increasing demand for visibility and data about teams and performances. “Since the beginning of Aircall, we’ve helped thousands of companies to enrich their customer experience through voice channels, with more empathy than ever in the past year. Olivier Pailhes, co-founder and CEO of Aircall, said: It is also looking to partner with major telecommunications companies to bring its technology to a wider audience, as well as enhancing its technology with new AI capabilities and additional productivity features for call centres such as transcription and speech analytics. The company plans to enrich its app ecosystem with new integrations across use cases, expand further globally with new European offices in London and Berlin and deeper investments in North America and APAC. Aircall is the second French unicorn in Draper Esprit’s portfolio in less than two weeks following the recent Series C for Ledger, a digital asset and cryptocurrency business.Īircall plans to use the funds to continue its mission of innovating a new era of cloud communications. Aircall joined the Draper Esprit portfolio in May 2018 when we led the company’s Series B round, we also participated in Aircall’s Series C round in May, 2020. The US$120 million round values Aircall at more than $1 billion was led by Goldman Sachs Asset Management with Draper Esprit participating alongside other existing investors. Draper Esprit is pleased to announce our follow-on investment in Aircall, a French cloud-based phone business.
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